Why do gifts have a geographical limitation?
Because we send the personalized stickers by post, and shipping costs depend on the destination country. The giver pays the shipping when ordering the gift, so each gift is bound to one country, unless the giver chooses to set no limit.
When you order a gift, select the recipient’s country of residence from the list. If you do not want to tie the gift to one country, select “Do not set a geographical limit”. In that case we charge the highest shipping cost. If you selected the wrong country, cancel the order and place a new one. An overview of how refunds work is in Do the gift vouchers expire? The binding conditions are in our terms of use.
If you received a gift that is bound to a different country than your shipping address, you cannot redeem it. Please tell the giver, who then cancels the order and places a new one.
Where QR-Help is available is explained in In which countries can I use QR-Help? If you already have a subscription, What if I’m already subscribed and I get a subscription as a gift? shows how to accept a gift.